Administrator - Shepton Mallet, United Kingdom - SGS
Description
Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity.
With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world
. We provide the world's most comprehensive range of integrated inspection, testing, certification and advisory services, powered by the latest technology and digital tools.
Our global network of digital innovation centers enables our clients to understand and harness the latest trends in cybersecurity, Internet of Things and eCommerce.
Job Description:
Job Title:
Administrator
Job Type:
Permanent
Hours: 37.5 hours per week
Job Location:
Shepton Mallet
Main Purpose of Role
To operate and maintain the administration and customer service needs of the SGS department.
Key Accountabilities
- To deal effectively with incoming enquiries by providing accurate and uptodate information on the certification process offered by SGS.
- To organise and administer certification services to a high level maintaining accuracy to an excellent standard.
- To work effectively with other teams locally and abroad delivering certification services, providing the teams with relevant information to ensure they can qualify compliance of the requests and responding to any requests for additional information when necessary.
- To communicate effectively between the customer and service delivery teams to achieve compliance to relevant country standards and to ensure clients are provided with completed certificates.
- To maintain a professional corporate image at all times when dealing with customers and SGS offices.
- To assist the Operations Manager with general sales activities when required, e.g. mailshots, exhibitions.
Qualifications:
Qualifications
Skills & Knowledge
Essential
- Good written and verbal communication skills
- Ability to prioritise work load
- To be accurate and organised
- Competent in Microsoft Word & Excel
Experience
Essential
- Fluent in English and any other language are an advantage
- Good communication skills
- Target and customer focused
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