Data Entry Administrator - Ryde, United Kingdom - IOW Group

Description

• Processing quotations onto Sage 50 Accounts, within Company timeframe and in accordance with Company policy
• Demonstrating excellent customer service when handling customer queries, ensuring all queries are dealt with or transferred to the relevant staff member in a timely manner
• Contacting clients to obtain missing information and answer any queries
• Supporting all sales staff members with their workload, assisting when required
• Answering and screening all incoming telephone calls and taking detailed, accurate message where necessary
• Assisting with general office administration tasks, including; filing and photocopying
• Perform all duties relating to the position held and additional tasks as directed by the Office Manager and Sales Director
• Maintain a consistent standard of work and performance in line with Company standards and Health and Safety regulations
• Can support on orders, filing, post and general other office duties

• 3 years' experience within a sales support role
• Excellent organisation skills
• Excellent communication skills, both verbal and written
• Hands on experience with MS Office programs
• Basic understanding of Sage 50 Accounts
• Able to work individually and as part of a team
• NVQ Level 2/3 in Business Administration
• High level of accuracy and attention to detail
• Ability to work to strict deadlines

• Company pension

• Monday to Friday