Operations and Reception Assistant - London, United Kingdom - The Maine Group

The Maine Group

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Operations Assistant

London, Westminster - full time office based
£22,000 - £26,000

We are currently recruiting for a professional membership body seeking a front of house assistant / database and general administration assistant

This a small and friendly working environment who are looking for real team player to support the wider organisation.

This is an entry-level, junior role, for an enthusiastic, flexible, fast-learner who is starting out in your career - you may have recently left education and be seeking your first job or looking for progression from your second job in a business environment.

Your Key Attributes

High standard of customer service
Good communication skills, both written and oral
Excellent listening and questioning skills
Enthusiastic about data and detail
Aware of databases and the need for accuracy
Aware of business principles
Flexible, fastlearner
Confident in proactively reacting to problems and requests
Willing to undertake basic office facilities maintenance and use DIY tools
Able to take ownership and follow up
Able to multitask, remain calm under pressure and prioritise time spent on tasks
A true team player, willing to contribute and communicate respectfully
IT literate confident using MS office and beyond, eg Outlook, database, zoom etc

Main Duties

Front of House located at front desk 3 days per week
Greeting and directing visitors and contractors
Setting up meeting rooms and helping with audiovisual equipment
Housekeeping keeping all areas tidy, clean and wellstocked
Answering first to main phone line and directing calls as appropriate
Ordering lunches, including 'team lunch' every Friday
Taking room bookings and liaising with ground floor reception
Team Admin, Database and Membership located in main office 2 days per week
Proactively updating all member and stakeholder personnel changes in our database
Data cleansing and data entry
Issuing website password resets
Keeping the printer stocked with paper
Arranging couriers / taxis
Helping to arrange team socials
Helping with event logistics / delivery
Helping on facilities management, eg liaison with security, cleaners, electricians, aircon engineers, plumbers, audiovisual engineers etc
Working with others to improve database/website 'user experience' and efficiency