Customer Service Administrator - Gloucester, United Kingdom - RE Recruitment

RE Recruitment
RE Recruitment
Verified Company
Gloucester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Are you looking for your first office role? Are you looking to move out of retail or hospitality and use your excellent communication skills in a different industry? An excellent opportunity has opened up to joinan industry leading team in Quedgeley, Gloucesteras a Customer Service Administrator.

Working Monday - Friday 09:00am - 17:00pm this is an excellent opportunity to progress your career and start a fantastic new venture.

Working no weekends and using your transferable skills, this could be the perfect opportunityfor you.


BENEFITS:


  • Generous holiday entitlement 23 days + 8 days bank holiday.
  • Share save scheme.
  • Long service awards.
  • Enhanced sick pay/ maternity & paternity/bereavement.
  • Opportunity to gain valuable experience.
  • Professional and progressive organisation.
  • Wellsupported within the friendly team.

THE ROLE:


  • Provide a high level of customer service and support
  • High level of Telephone support both external and internal
  • Process work on the existing company CRM system and learn and onboard any additional systems as required
  • Ensure all work from the field has the appropriate paperwork, is processed and saved to enable successful closure of the work and invoicing
  • Ensure the customer receives copies of paperwork they require to ensure their site is compliant

SKILLS:


  • Monitor and upload documentation to customer portals as required
  • Excellent skills with Microsoft Word Office, Excel, PowerPoint, Outlook etc.
  • High attention to detail
  • Excellent communication skills both written and verbally
  • Ability to manage time effectively
  • Efficient and highly organised
  • Good team player and highly customer focussed.
RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

COM1
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