Strategic Delivery Team Administrator - Torquay, United Kingdom - Torbay and South Devon NHS Foundation Trust

Torbay and South Devon NHS Foundation Trust
Torbay and South Devon NHS Foundation Trust
Verified Company
Torquay, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

To provide comprehensive administrative and co-ordination support, reactive to the needs of a Adult Social Care (Torbay) Delivery, Markets and Contracts Team.

There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills and good team player.


To support the Adult Social Care (Torbay) Delivery, Markets and Contracts Team who work across Torbay Communities teams covering a population of 134,500 people and around one-in-four of Torbay's population are aged 65 years and over.


  • Provide comprehensive administrative support to the Adult Social Care (Torbay) Delivery, Markets and Contracts Team
  • Collation and submission of monthly reports for the team
  • Maintain electronic diaries, booking and rescheduling appointments
  • Produce documents via copy and audio transcription, composing nonroutine letters as necessary
  • Support and facilitate meetings through: sourcing suitable venues, recording of notes / minutes and distribution of associated paperwork. Follow up actions as necessary.

To include:

  • Minutes for TSDFT Internal Meetings
  • Minutes for Market Provider meetings and other ad hoc meetings
  • Review and update Patient / Client records on a bespoke database ensuring accurate recording and retrieval of data
  • Undertake general office duties to include dealing with the post (collections and outgoing), scanning / photocopying / faxing / laminating and associated tasks
  • Undertake Duty Admin/Go To role first point of contact in the DMCQ team on a rota basis
  • Administrative cover as required to cover sickness and annual leave
  • Maintain HR filing system both manual and electronic to include: supervision / appraisal paperwork, sickness forms, letters etc
  • Making up of the profession specific assessment packs/ initial visit packs
- team panelsOrdering of stationery for the service

  • Dealing with IT Issues within the Team and "trouble shooting" where possible
  • Support the Head of Strategic Delivery in the Health and Safety requirements for the building


The Adult Social Care (Torbay) Delivery, Markets, Contracts & Quality Team provide support Baywide and the team administrator will provide comprehensive administrative and co-ordination support.


  • Work within a multidisciplinary environment ensuring that communication with appropriate team members is effective and accurate
  • Produce clear and accurate written correspondence (including the composition of adhoc routine letters) e.g., reports, presentations, audio recording of minutes and use of the Trust intranet and internet as required
  • To ensure that all communication is within the boundaries of client confidentiality and seek guidance when unsure
  • Facilitate and plan meetings as requested
  • Excellent interpersonal and communication skills both written and verbal
  • Able to deal confidentially and tactfully with people at all levels
  • Willingness to embrace new ways of working / changes.
  • Clients and their relatives and other agencies
  • Professionals and colleagues across the Trust (Managers, Community Staff, Administrators) and disciplines (nursing, social care, therapists) Office based environment with contact via telephone, electronic and paper correspondence
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

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