Admin Officer - Edgware, United Kingdom - Barnet and Chase Farm Hospitals

Tom O´Connor

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Description

Main duties of the job:


This is an 18 month fixed term position within the London Breast Screening Administration Recovery Hub


Following the pause in routine Breast Screening activity during the COVID-19 pandemic lock down, the London Breast Screening Administration Hub based at Edgware Community Hospital is expanding to facilitate and assist the recovery of delay to Breast screening invitations in London.

We are looking for Administration Officers to support the London Breast Screening Programme Administration Hub.

The Hub is an innovative initiative providing centralized administration support for the six breast screening services in London; facilitating the taking of calls and rebooking of appointments for ladies invited for Breast Screening.


All admin officers are expected to develop the knowledge and ability to provide cover for key elements of other departmental work.

The specific elements to be covered by each Admin Officer will be specified by the Team Leader/Office manager who will also arrange appropriate training.


To deliver support services that are in line with the Trust and NHS Breast Screening Programme (NHSBSP) guidelines and targets.


Working for our organisation:

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts.

Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.


Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle.

From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top


Detailed job description and main responsibilities:


Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.


Person specification:


Trust Values:


Essential criteria:


  • Demonstrable ability to meet the Trust Values

Education & Qualifications:


Essential criteria:


  • 5 GCSE's or equivalent

Desirable criteria:


  • EITS or Equivalent
  • NVQ2 in Business Administration or Customer Care or equivalent
  • Key Skills Level 2 in Literacy or equivalent

Experience:


Essential criteria:


  • Experience of undertaking detailed, intensive work in a busy administrative environment
  • Experience of using information technology such as Word and Excel in workrelated activities.

Desirable criteria:


  • Experience of dealing sensitively with client/patient concerns in emotive and distressing circumstances.

Skills and aptitudes:


Essential criteria:


  • Good organisational skills
  • Ability to use own skill and judgement to select the most appropriate action from a range of alternative approaches
  • Able to sustain meticulous attention to accuracy and detail
  • Good level of verbal and written communications
  • Good interpersonal and listening skills
  • Able to handle difficult and distressing situations effectively
  • Able to prioritise own workload to set and meet deadlines
  • Able to compose correspondence and reports
  • Able to work as part of a team.
  • Good working knowledge of relevant Microsoft office packages i.e. Word, Excel, Outlook

Desirable criteria:


  • Able to present information to others
  • Able to influence, advise and motivate others
  • Good knowledge of the NHS Breast Screening programme
  • Good knowledge of the National Breast Screening computer System (NBSS) and its operation
  • Good understanding of general office working procedures

Others:


Essential criteria:


  • Light Physical work

Desirable criteria:


  • Flexible working time
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Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
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AT
  • Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
  • If you are an
    EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK

Please Note:

We are unable to sponsor Band 2 to 4 as the salary does not meet the UKVI Points Based system threshold
:

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If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system

  • The Trust uses
    electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
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The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.

Applications are welcome from people wishing to job share or work flexi

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