- Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
- Action all customer queries in line with the required processes and service level agreements
- Work as part of a team to ensure great customer service delivery – every time
- Engage proactively with service centres to ensure customer requirements are received and actioned
- Recognise and deal with queries, requests and problems in line with our customer account requirements
- Identification and action of escalation issues
- Undertake any other customer account support duties as required
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
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We have a fantastic opportunity for a Service Advisor to come and join our well established business. · Like us, you know that customer service isn't just about providing a service – its about building warm, trusted relationships. · The role holder acts as the relationship manage ...
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About us vospers is a family run business and leading south west motor dealer group that believes in the importance of our people that's why we offer a supportive working environment career prospects and great benefits including holiday accrual scheme & paid day off for your birt ...
Plymouth, England1 month ago
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We are looking for a motivated Service Advisor to join our friendly and inclusive team. · We're committed to creating a welcoming environment where everyone feels supported, · respected and valued. If you're passionate and keen to develop your skills with a forward-thinking brand ...
Plymouth PL FQ1 month ago
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This is a really exciting time to join our Halfords Garage Services team. · You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment. · ...
Plymouth1 month ago
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We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise. · ...
Plymouth1 month ago
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+The main purpose of a Vospers Service Advisor is to manage the Service Reception desk ensuring that a professional and courteous reception is provided to all customers, · ensuring the highest standard of customer satisfaction each and every time. · +Booking in vehicles. · Identi ...
Plymouth PL AY1 month ago
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We're looking for an experienced Service advisor to assist in the smooth running of the vehicle workshop. This is a hands-on position suited to someone with an up-to-date understanding of modern vehicles and diagnostic processes. · ...
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We pride ourselves on creating a supportive work environment offering excellent career opportunities and providing great benefits including comprehensive training and development pathways including manufacturer specific training plan for the years ahead with our company pension s ...
Saltash PL LF3 days ago
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We're looking for an enthusiastic Customer Service Advisor to join our Customer Experience team in Plymouth. · In this role, you'll act as a first point of contact for customers — resolving queries over the phone and in writing. ...
Plymouth1 month ago
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We are looking for an enthusiastic customer-focused Service Advisor to join our high-performing Aftersales team. ...
Plymouth PL BL1 month ago
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Plympton PL JH2 weeks ago
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We are looking for a multi-tasker with excellent communication skills and an upbeat attitude. · ...
Plympton PL RF1 month ago
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This role carries a range of responsibilities including providing essential support to the sales team and helping maintain customer service levels. · Processing customer orders accurately and efficiently · Answering incoming calls emails daily incoming outgoing mail · ...
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Job title Student Services Advisor - Admissions Job reference REQ003002 Date posted 21/01/2026 Application closing date Sunday 22 February 2026 Our Student Services team is seeking a friendly professional and student focused Student Services Advisor to join our dynamic Admissions ...
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Totnes1 month ago
Customer Services Advisor - Plymouth - DX
Description
Role summary
Our Customer Service Advisors live our customer promise – Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues.
Key responsibilities
Benefits
We look forward to hearing from you
#J-18808-Ljbffr
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Service Advisor
Only for registered members Plymouth
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Service Advisor
Only for registered members Plymouth
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Service Advisor
Only for registered members Plymouth, England
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Service Advisor
Only for registered members Plymouth PL FQ
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Customer Service Advisor
Only for registered members Plymouth
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Customer Service Advisor
Only for registered members Plymouth
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Service Advisor
Only for registered members Plymouth PL AY
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Vehicle Service Advisor
Only for registered members Plymouth PL QT
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Service Advisor
Only for registered members Saltash PL LF
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Customer Service Advisor Level 1
Only for registered members Plymouth
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Customer Service Advisor
Only for registered members Plymouth PL BL
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Vehicle Service Advisor
Only for registered members Plympton PL JH
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Customer Service Advisor/Administrator
Only for registered members Plymouth PL AE
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Vehicle Customer Service Receptionist/Advisor
Only for registered members Plympton PL RF
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Customer Service Advisor
Only for registered members Bovey Tracey
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Student Services Advisor
Only for registered members Paignton
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Customer Service Advisor
Only for registered members Newton Abbot TQ NB
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Student Services Advisor
Only for registered members Paignton
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Customer Service Advisor
Only for registered members Bodmin PL FR
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Customer Service Advisor
Only for registered members Newton Abbot TQ DS
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Patient Services Advisor
Only for registered members Totnes
