nergy Specialist Res Milton Keynes - Bedford, United Kingdom - E

Verified Company

Bedford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bringing that feel-good energy.

We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.

We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

THIS ADVERT IS FOR COLLEAGUES WHO DO NOT CURRENTLY WORK FOR E.ON.

Driving positive energy.

Are you passionate about customer service and delivering the ultimate customer experience? Do you drive change? Have you ever wanted to work in an environment where you're trusted to make the decisions? If this sounds like you then we want to know We're E.ON Next, the newest face of the E.ON group.

We're all about building sustainable futures and we're doing that by making energy accessible to all.

Our customers are our priority - we've done away with departments to make sure we're there to answer their every question.

We provide exceptional service and empower our Nexties to grow, at E.ON Next you drive your own development.

At E.ON Next we're a hybrid company so we split our working week between home and your dedicated hub.

We call them hubs instead of _offices _- at E.ON Next we're a family and our hubs are where we get together to catch up, collaborate and host our weekly socials (the fridges are always stocked).

In terms of our working environment, we strive ourselves on offering flexible hybrid working approach, where you are expected in the office 2-3 days a week.

Want to hear more?

As an Energy Specialist you'll be part of our customer operations and have the most important job - wowing our customers.

You'll own the customer experience end to end and consistently deliver exceptional service, taking full responsibility for your customer's journey.

We know that working end to end means you will deal with a variety of queries and sometimes these can be challenging so you'll need to be able to empathise with customers and go above and beyond to make sure their problems are resolved with fantastic solutions.

You'll be thinking on your feet and using your initiative to make your own decisions.

We work fast-paced to meet our customer demand but don't worry - we face challenges together and our teams support one another through every problem.

Here at E.ON Next we learn and grow together every day and we'll expect you to come up with solutions to help us consistently improve the company.

We invest in our Nexties because we know our people are the reason for our success.

Are we tempting you? What we need from you.

A passion for delivering an exceptional customer experience
Excited to solve complex problems
Good English skills both written and verbal
A committed team player
Ability to think on your feet in a fastpaced environment
Confidence in making important decisions
Drive to identify and implement change
Commitment to provide an outstanding customer journey

What you'll receive from us

26 days holiday plus bank holidays AND a guarantee of your birthday off
Access to a variety of flexible benefits such as buying extra holidays, discounts on days out, meals and retail vouchers plus many more
Work life balance we work Monday-Friday 9AM5PM to service our customers and make sure they have an unforgettable experience.
Weekly socials where we get together as a family to wind down
Trust you're responsible for your customer experiences and your own development
No micromanagement you and your team will decide how you manage your time

The essentials

Salary of £22,880£24,596 per annum dependent on experience
Working environment: Flexible hybrid working expected in our office, located in Silsoe, 23 days a week
Minimum of 30 hours a week. We will not be accepting less than 30 hours for this role.

Job Types:
Full-time, Part-time, Permanent

Salary:
£22,880.00-£24,596.00 per year

Benefits: