Customer Service Apprentice - Liverpool, United Kingdom - Liverpool Airport Limited

Liverpool Airport Limited
Liverpool Airport Limited
Verified Company
Liverpool, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Salary:
£21,233.36

37.5 hours per week (Monday - Friday)

  • Please Note: This position includes study towards a Customer Service Specialist Level 3 Apprenticeship Framework _


The main duties within this position will include assisting the Operations Performance and Standards Manager in maintaining the customer Service Charter of the airport, from dealing with direct customer queries and reporting trends and standards to improve communications and standards of operations.

You will assist with monitoring trends, providing advice and guidance to airport users and passengers and developing and enhancing the customer service experience at our airport.


Benefits include a contributory pension scheme, company healthcare plan, free airport parking, access to colleague well-being schemes together with a generous leave allowance.

Successful applicants will be required to undergo a Criminal Record Check and a 5-year reference history.


If you have any questions in relation to this position, please do not hesitate to contact a member of the HR Team on or at.


Assessment Day:
Tuesday 20 June 2023

Position Start Date:
Friday 1 September 2023
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