Customer Support Advisor - Cumbernauld, United Kingdom - The Beal Group

The Beal Group

Verified Company

Cumbernauld, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're looking for a highly motivated Customer Support Adviser to join our fantastic team and deliver a first-class customer experience.

Tony Beal Ltd is a manufacturer of commercial têxtile products for a number of industries, including oil & gas, defence, modular, construction, airmotive, automotive, transportation, leisure, agriculture, engineering & construction.

We are a long-established family run business based in Westfield, Cumbernauld, just outside of Glasgow.

The role

The main purpose of your role is to provide a support service to your colleagues working out on the field, as well as being a point of contact for business to business and cash customers, ensuring the customer journey goes as smoothly as possible.

The right person will be motivated and able to multi task.

A background awareness of commercial vehicles maybe advantageous but not essential.

Skills and experience required to be a successful Customer Service Administrator:

Outstanding customer service skills
Solid administration skills, ideally with experience of a CRM system and/or Sage
Resilient, positive and detail oriented
Organised, able to multitask and prioritise workload in a faced paced environment
Excellent verbal and written communication skills
Office 365 experience

, office based

Salary:
Competitive - dependant on experience

Schedule:
Monday to Friday (8.30am - 5pm)

Job Types:
Full-time, Permanent

Salary:
Up to £23,000.00 per year

Benefits: