Client Advisor - London, United Kingdom - Stone Island
2 weeks ago
Description
Stone Island is currently looking for a
Full-time Client Advisor to join us at
Selfridges London.
Our Client Advisor delivers on stage the Stone Island Customer Experience.
With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely.
As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.
Responsibilities and task:
- Drives Sales, achieving individual results and contributing to the team ones
- Maximises sales opportunity leveraging cross
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
- Collects Client's valuable information throughout the journey
- Proactively engages in 1to1 activities to nurture the relationships with Clients
- Supports BOH organisation and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store's visual merchandising standards
- May have opening and closing responsibilities
Requirements:
- experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
- Experience in Luxury and Contemporary Retail environment is a plus
- Client service and commercial mindset
- Trustworthiness, attendance, flexibility, agility, attitude for teamwork
- Fluency & sophistication in English additional languages is a plus
- Good image and look coherent with the Brand style
- Openness to new technologies.
Schedule:
- Weekend availability
Work Location:
In person
Reference ID:
CA FT SI Selfridges
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