Customer Service Assistant - London, United Kingdom - Tenpin

Tenpin

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Join our team in our fantastic newly refurbished role.
Do you enjoy variety in your role? Do you enjoy interacting and engaging with customers? Do you want to work in a fast paced and entertaining environment?

TENPIN IS NOT JUST ABOUT BOWLING...

We are all things entertainment Arcade Machines, Pool Tables, Cocktails, Pizza's, and Burgers Oh and some of our sites have Houdini's Escape Rooms, Pingo's Soft Play, Karaoke and 4D Laser Arena.

We have something for the whole family to enjoy.

A career at Tenpin is like no other. Build Your Future. The opportunities are endless, and the benefits are pretty cool too

The Role
As a Customer Service Assistant, you will be working across all the key areas of the centre, this will include booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre is kept clean and tidy, cooking, and preparing food, whilst being aware of food hygiene regulations and serving drinks, with full knowledge and understanding of the licensing laws

You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers

Skills You Need

Full of determination, enthusiasm, and be able to work in fastpaced environment
Strive to achieve nothing to much trouble attitude
Able to provide high levels of customer service and have strong communication skills
Fully flexible around working pattern (evening and weekends will be required)
Be approachable and helpful
Be organised and able to multitask
A strong team player

Our Fantastic Benefits

Tenpin Treats
Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors
Wagestream
Free Bowling for family and friends
Free Food
Enhanced Maternity, Paternity, Adoption leave
Medicash Health Care Cash Back Scheme
Employee Assistance Programme
Free counselling
Life assurance 2 x annual salary
Long Service Awards
Recommend a Friend Scheme
On the Spot Rewards

Career Development
If you are looking for career development, then Tenpin is a great place to start.

We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success Most of our managers joined us as a Team Member and have progressed into management or senior roles.

What Happens Next?

INDFOH