Project Implementation and Training Officer - Mansfield, United Kingdom - Sherwood Forest Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Are you interested in working in the digital space? Passionate about improving health and care through providing digital support services and helping to future proof our NHS through digital transform? If the answer is yes, then we want to talk to you We are looking for an enthusiastic individual to join our Team.

We are looking for a highly motivated and driven individual with exceptional communication and organisational skills.

We are looking for someone who is eager to empower end users in the use of IT systems, be that via day-to-day training on Clinical and Admin systems, or via the implementation of project workstreams such as system upgrades and new system rollouts.

We are a collaborative team, working across different local organisations to achieve shared goals, ultimately to provide the highest level of patient care possible.


An exciting opportunity has arisen for a permanent position post on a full-time basis, supporting NHIS in the role of Project Implementation and Training Officer.


  • Deliver a range of training to meet the needs of customers, including new starters and existing end users involved in new projects/systems.
  • Ability to deliver training in a variety of formats, i.e., virtual, formal classroom, 121 tutor led, small group, and demonstration sessions.
  • Creation of system specific training packages and supporting materials, e.g., creation and upkeeps of lesson plans, quick reference guides and eLearning.
  • Administration requirements of the team in booking training, dealing with queries, and providing advice and guidance around system functionality.
  • Interrogating systems functionality, investigating issues and problem solving, working towards being a systems expert.
  • Encourage and facilitate the development and systems knowledge within the team.
  • Record details of all training undertaken, assist in the collection of training statistics, evaluation results and reports.
  • Provide general project implementation support and assist the internal programme team and key stakeholders in the delivery of work packages to meet IT requirements, ensuring project deliverables, milestones and activities are effectively achieved.
  • Undertake the Lead Trainer role in the delivery of major customer focussed projects and programmes, focusing on the design, development, and delivery of fit for purpose training.
  • Work with healthcare professionals to identify training requirements, develop appropriate evaluation methods, and assessment of training needs analysis.
Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care.

We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.


For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

We would love you to join us.

About us

Nottinghamshire Health Informatics Service (NHIS) are an Information Management & Technology (IM&T) service provider.

We supply digital services including Infrastructure Management, Cyber Security, a full range of 1st, 2nd & 3rd Line Technical Support Services, along with Professional and Transformation services including Project Management & Training teams.

NHIS are a shared service hosted by Sherwood Forest Hospitals NHS Foundation Trust (SFHFT) supporting Health and Care organisations across the Nottingham and Nottinghamshire Integrated Care System (ICS).

We work collaboratively with our partner & customer organisations to help deliver their digital & transformational initiatives & strategies, providing expertise and knowledge gained through years of experience.

We provide support to over 13,000 users at nearly 800 sites with around 150 internal dedicated staff.

Our main aim is to help improve health and care services for citizens by working with organisations to improve the digital experience for the Health and Care workforce and for our local population, ultimately providing a data rich ICS with a focus on the sharing of information and interoperability.

About our Business Unit

This role sits within the Strategy and Delivery Strategic Business Unit (SBU) of NHIS.

The main objective of the Strategy and Delivery SBU is the delivery of digital Transformation, project support and business change aligned to local and National digital Strategies.

We support digital transformation on all levels, from end-to-end delivery of new digital systems, processes, and functionalit

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