Transport Administrator Apprentice - Edinburgh, United Kingdom - QA Apprenticeships

QA Apprenticeships
QA Apprenticeships
Verified Company
Edinburgh, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Why The Work for C-Plan Telecommunications:


What's Involved? Duties of Work:


  • Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
  • Answering and responding to all incoming calls in a prompt and polite manner.
  • Liaising with the management team ensuring the smooth operation of the transport department.
  • Ensure all inbound/outbound data submissions are completed promptly and accurately
  • Monitor and chase data in support of the transport operation
  • Produce statistics as and when required
  • Undertake administrative and filing duties to meet needs of the Transport Department
  • Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff
  • Maintain a harmonized people and customer focused team working environment always seeking opportunities to improve our stakeholder's experience.
  • Dealing with customer and supplier enquiries and complaints from investigation through to closure.
  • Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
  • Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviors to increase performance and employee satisfaction.
  • Enter accurate data on to all internal systems and reports
  • Work closely with the Finance team in order to fully understand Customer and Suppliers requirement and expectations
  • Maintain data security and integrity in line with business needs.
  • Creation of customer KPI reports through Excel
  • Maintain a safe working environment that complies with all aspects of the company's H & S Policy
  • Excellent computer literacy (Microsoft Office, Word & Excel)
  • Previous administration experience/qualifications
  • Good numeric skills including accuracy

Future Prospect

  • Progression routes available on completion of apprenticeship

Company Benefits

  • This is a Monday to Friday Position, 9am to 5pm
  • The salary is £14k £16k per annum (Dependent on experience)
  • The holiday entitlement for this position is 28 days inclusive of bank holidays.
  • Parking available onsite
  • Monthly Pay
  • Progression Opportunities Available
  • Company Pension
  • Healthcare Cashplan for all employees and dependents, including dental, optical, physiotherapy, health screening, 24/7 counselling and more
  • Training opportunities and development plans

Important Information
"QA's apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."
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