Pensions Team Leader - Glasgow, United Kingdom - Meraki

Meraki

Verified Company

Glasgow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role

As Pensions Team Leader, you will manage a team of pension administrators to ensure all benefits and payments are calculated, processed and recorded efficiently and accurately in accordance with the Scheme Rules and current legislation.

To ensure that the team provides a high quality of customer service responding quickly and effectively to members' enquiries in line with the internal service standards.

Within the role, your duties and responsibilities will include but not be limited to:

successfully manage and develop the team to ensure it consistently meets office standards of customer service;

- ensure the range of benefits due to members are accurately calculated, awarded and recorded on the Profund administration system in accordance with the Trust Deed and Rules and HMRC limits;

Contribute to the development of pensions administration procedures to improve the office's efficiency and ensure it adapts to changing circumstances
Establish and monitor controls for audit purposes and providing management statistics for Trustee Board, Annual Report and Accounts and other publications;

- ensure compliance throughout the team with relevant legislation such as the Disclosure Regulations and General Data Protection Regulations;
- ensure members' enquiries are answered promptly and efficiently in accordance with the office service standards;