Casework Coordinator - Leicester, United Kingdom - British Red Cross

British Red Cross
British Red Cross
Verified Company
Leicester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Casework Coordinator - Refugee Support

Location:


Leicester

Contract type:
Fixed-term until 15th February 2023

Hours: 35 hours per week

Salary:
£24,688 Per Annum

Could you provide advice, support, and advocacy to people in crisis as a result of their immigration status?


We are looking for a
Casework Coordinator to join our
Leicester
Refugee Support team to provide more casework and destitution support to ARAP families in contingency hotels and to newly recognised Afghan refugees in the East Midlands.


Reporting to the Refugee Support Service Manager, you will ensure the provision of high-quality, person-centred, advice and advocacy support for people in a range of complex and crisis related situations in the Leicester and surrounding areas.

You'll primarily be responsible for the coordination and delivery of casework services for asylum seekers and refugees. For this group living limbo, without government support they can be particularly vulnerable and at risk of experiencing destitution.

You'll take a holistic approach to supporting these individuals, by providing clients with short-term casework support. This could involve directing clients for help with their asylum cases or basic essentials, or building strong working relationships with local agencies and charities operating in the local area where individuals can be referred to for further assistance (e.g. access to accommodation)


This is a rewarding role, requiring excellent advocacy and communication skills, the ability to work sensitively and remain calm under pressure.


Meet the team


The Refugee Support service in Leicester works closely with sector partners to support and meet the needs of asylum seekers and refugees in Plymouth and the surrounding area.

The service provides practical and emotional support to vulnerable refugees and asylum seekers in the region, most of whom are experiencing destitution.

You will work closely alongside fellow casework and project coordinators as part of a diverse and dynamic operational team.


This role might be for you if...

  • You've got experience delivering casework with vulnerable clients (ideally within the asylum support system), and you're able to effectively advocate on behalf of clients to realise their rights and entitlements.
  • You have an understanding of issues relating to refugees, asylum seekers and other vulnerable migrants
  • You're able to support, manage and develop volunteers
  • You're a team player; you're able to work as part of a team within what can sometimes be a highpressure environment. You will have experience of crossagency partnership and collaborative working too.
  • You're a great communicator with the ability to adapt your communication based on the audience.
  • You have experience providing sensitive, safe and empowering support to distressed people in vulnerable situations

We Offer a wide range of benefits including;
-
36 days holiday (including Bank Holidays) - pro rata for part-time and fixed-term roles:


  • Option to buy an extra 5 days annual leave:
-
Up to 6% contributory
pension:


  • Flexible working policy


Refugee Support provides core services to asylum seekers and refugees, including Orientation, Destitution Support including casework, Family Reunion Integration and Travel Assistance.


The British Red Cross Refugee Support work closely with the refugee sector and wider community partners participating in City Wide forums to promote access to services and support integration.

For people in crisis, as a result of their migration status, in need of protection, displaced and often having experienced family loss and separation our Refugee Support and Restoring Family Links team will deliver on our unique position and responsibility as part a truly global humanitarian organisation, present at every stage on the migratory trail to:

  • Reduce destitution and exploitation
  • Restore family links and facilitate reunion
  • Challenge stigma and build inclusion
  • Ensure protection and empower people to make positive decisions to regain control of their lives


We will do this by mobilising the power of humanity through three distinct vehicles for change - advocacy, service delivery and by creating the right environment.


We will engage with our service users and use their experience and evidence to inform our development and delivery and will seek out opportunities to build productive alliances across the UK, wider movement and beyond to enable delivery on our mission at the earliest opportunity.

**_Connecting human kindness with human crisis_
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