Sales Administrator - Crewe, United Kingdom - MBA Group
Description
Job Title Sales Administrator
Responsible to Sales Manager
Job Purpose
1. MAIN PURPOSE OF JOB
- To be responsible for all sales related administrative aspects of the order, supply and payment of new and used Audi vehicles from within the Audi Centre, in accordance with Company and franchise policies.
2. MEASURES
- HSO/ dealer audit
- Service By Design
- Departmental administrative costs
3. LIMITS OF AUTHORITY
To order cars with the agreement of the Sales Manager.
RELATIONSHIPS
a
Directly responsible to:
Sales Manager
b
Directly responsible for:
No staff responsibilities unless directed by the Sales Manager
4. KEY TASKS
Key Responsibilities
- Support the sales function by processing orders for new and used vehicles.
- Ensure systems (Dialog) and vehicle files are set up and maintained accurately.
- Complete and submit the relevant forms to conform to legislation (V55, Vehicle Tax).
- Raise relevant internal paperwork (purchase invoices, cheques, finance documents) ensuring accuracy at all times.
- Carry out HPI checks on part exchange vehicles.
- Maintain product knowledge through attendance at sales meetings and interaction with other functions within the Audi Centre.
- Maintain safe working practices and ensure compliance with the policies, processes and standards of the Audi centre.
- To ensure that all customer contact is dealt with in a professional manner.
- Ensure all queries are handled promptly and accurately.
- New and used PDI booklets must be completed by HSO standards.
Key Competencies Must be able to
5. Customer Focus
- Be aware of and understand customer requirements (internal & external) and how they can be met through the Audi Centre.
- Relationship building
- Attention to detail
- Communication
- Data Analysis
- Computer and Systems literacy
6. DEPUTY
In the event of annual leave, illness or any other absence from the company, the nominated deputies for this position is the other Sales Administrator.
Job Types:
Full-time, Permanent
Salary:
£25,000.00 per year
Work Location:
In person
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