Lounge Assistant - Plymouth, United Kingdom - University Hospitals Plymouth NHS Trust

University Hospitals Plymouth NHS Trust

Verified Company

Plymouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

DCHW require a self motivated individual to join our small team, working in a vibrant and busy lounge also providing a range of hot and cold drinks for meetings and events.

Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Always deliver excellent customer service ensuring that customers are aware of offers on our food & drink ranges.
Serve & present food & beverages, quickly & efficiently meeting the standards required.
To be fully conversant & comfortable using a traditional espresso machine to produce excellent barista quality coffee & chocolate drinks.
To be fully conversant with & assist customers with information regarding allergens in food.
Replenish stock ensuring rotation procedures are followed
Cash up tills & floats at end of shift in accordance with Lounge manual
Clean tables & counter top on a regular basis throughout service.
Assist with the setting up & breaking down of meeting/event furniture
Work in accordance with all Centre policies, including licensing, food safety/hygiene & allergen policies and refer to Duty Manager as required
Maintain cleanliness of internal & external coffee shop/Lounge areas at all times ensuring a tidy, clean & welcoming social area for customers.
Set up meeting room refreshments as required,under supervision.
Prepare & deliver light refreshments/snacks to meeting/function rooms both in the Centre & throughout hospital site.

DCHW as part of UHPT is a fantastic small team providing a wide range of services helping to make UHPT a great place to work.

Our team love to take on new ideas and be progressive in our thinking.

Always deliver excellent customer service ensuring that customers are aware of offers on our food & drink ranges.
Serve & present food & beverages, quickly & efficiently meeting the standards required.
To be fully conversant & comfortable using a traditional espresso machine to produce excellent barista quality coffee & chocolate drinks.
To be fully conversant with & assist customers with information regarding allergens in food.
Replenish stock ensuring rotation procedures are followed
Cash up tills & floats at end of shift in accordance with Lounge manual
Clean tables & counter top on a regular basis throughout service.
Assist with the setting up & breaking down of meeting/event furniture
Work in accordance with all Centre policies, including licensing, food safety/hygiene & allergen policies and refer to Duty Manager as required
Maintain cleanliness of internal & external coffee shop/Lounge areas at all times ensuring a tidy, clean & welcoming social area for customers.
Ensure the safe use of equipment and cleaning materials within the centre by self and junior members of staff
Train & mentor new colleagues recording appropriate milestones/progress in training pack.
Write up daily specials on blackboard recording accurate nutritional information
Maintain accurate stock records for all disposables, carrying out weekly stocktakes. Inform Lounge supervisor of stock required
Report equipment & maintenance defects to Duty Manager.
Set up meeting room refreshments as required,under supervision.
Prepare & deliver light refreshments/snacks to meeting/function rooms both in the Centre & throughout hospital site
On occasion you may be required to prepare food & snacks adhering to food hygiene regulations, under supervision.
Be responsible for checking in deliveries ensuring goods match delivery note and are stored appropriately.