Customer Service Administrator - Edinburgh, United Kingdom - Reed Business Support

Reed Business Support
Reed Business Support
Verified Company
Edinburgh, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Reed Business Support are currently working with one of our Edinburgh based clients that are on the hunt for a Placement Coordinator.

Based in the Fountainbridge are of Edinburgh, this thriving business are going through a period of rapid expansion. They are a leader in their field with a fantastic reputation throughout the UK.

  • Role
  • Placement Coordinator
  • Salary
- £21,500+ bonus (OTE £26,000-£28,000

  • Location
  • Edinburgh
  • Working pattern
Have you come from a Customer Service background and are looking to utilise those skills in a different field? Have you thought about working in a role that is fulfilling and allows you to learn different recruitment skills? This may be the role for you

Duties

  • Make outbound calls to workers in order to gain their availability for current and future shifts and encourage ongoing worker compliancy.
  • Take inbound/make outbound calls to workers in order to book them into shifts at hospitals and other clinical settings, ensuring their skillset matches the shift requirements.
  • Make outbound calls to clients to confirm worker details, establish additional demand, promote nurse availability and enhance client relationships to support business growth.
  • Promote online ordering and booking platform to clients and workers.
  • Ensure professional, informative and positive relationships are created and maintained at all times.
  • Liaise with all internal departments regarding any additional queries.
This is a brand new role within a new and exciting division within the organisation. You will be working for a company that allows for growth, internal promotions and even relocation
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