Team Member - London, United Kingdom - Fives Soccer Centres
![Fives Soccer Centres](https://contents.bebee.com/public/img/noimg-businessx400.jpg)
1 month ago
Description
Full-time Team Members Wanted
Role Purpose
To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values.
Customer
- Deliver outstanding customer service, at all times.
- Meet and greet customers in a friendly, approachable and polite manner.
- Fulfil all reasonable requests from customers to ensure their comfort, satisfaction and safety.
- Deal with challenging situations by demonstrating empathy and understanding, being empowered to make a decision to resolve.
- Place the customer at the heart of everything you do.
- Take feedback from customers on board and feed this back to your line manager.
Team
- Share your knowledge and any key learnings with the team.
- Be involved and actively contribute at team meetings.
- Build and maintain good relationships with all team members.
- Be willing to take on jobs to support your team members.
Essential
- Able & willing to work evenings and weekends
- Customerfocused
- Motivated/Driven
- Team Player
- Passion to achieve
- Problemsolving approach
- Well organised
- Good time management
- Positive and friendly attitude
Salary:
£7.50-£11.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person
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