Service Advisor - Reading, United Kingdom - H.R. Owen

H.R. Owen
H.R. Owen
Verified Company
Reading, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

The type of person we are looking for:

  • You will have previous experience as a Service Advisor within the Motor Industry.
  • You will be able to take ownership of your role, with strong attention to detail and an ability to multitask and find innovative solutions to difficult problems.
  • You will have strong written and verbal communication skills, and will be able to accurately use computerised systems where possible
  • You will be able to deliver the highest levels of customer service to both external customers and the internal Service Department, maintaining the customer contact system.
  • You will have a passion for the luxury industry, be able to recognise excellence and have good knowledge of the brands H.R. Owen work with.
  • You will be confident and proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook).
  • You will have outstanding interpersonal skills. You will communicate regularly with a wide range of people at all levels across the company.
  • You will have up to date knowledge of Service/Warranty Procedures to ensure any claims are processed fairly and as quickly as possible.
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