Dir Site Payments - Cambridge, United Kingdom - Thermo Fisher Scientific

Thermo Fisher Scientific

Verified Company

Cambridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale.

Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer.

We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services.

Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

Our dedicated teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle and flexibility.

We partner with our sites, businesses and colleagues around the world to decrease startup timelines and exceed expectations.

We are currently looking for a
Director, Site Payments
Oversight to join our Site Payments department in EMEA.

This role provides oversight to global teams to ensure the delivery of all site payment activities according to contracted milestones and budgets.

Oversees staff responsible for HCP compliance reporting and final financial approvals. Collaborates with customers and resolves complex issues. Establishes department strategies and priorities aligned to corporate business objectives and supports planning to drive innovation and differentiation.

May also have overall global department responsibilities for resourcing, utilization, functional budgets, or may be assigned to specific priorities such as technology, process optimization, key customers, or FSP.

A day in the Life:

Continuously supervises department progress to achieve annual business and financial targets.
Assesses department important metrics via reports and analytics
Ensures managers meet individual project targets
Tracks escalations and monitors effectiveness of the escalation process, suggesting change and process improvements as needed.
Attends project review meetings and ensures prompt resolution of payment issues under departmental control.
Supervises the development of reports for internal and external customer needs.
Ensures teams work cohesively across global locations.
Ensures adequate department resources, to include holiday coverage across all locations to enable seamless delivery of payments
Ensures routine reconciliation of all trials at predefined intervals.
Ensures HCP Transparency Reporting is performed in accordance with compliance standards.
Develops policies, procedures and training materials for the team and for use with other departments.
Leads or delegates oversight for CAPAs and audit responses.
Collaborates with multiple stakeholders, including TIP, finance and business development to obtain analytical reports, develop metrics and data for RFPs and bid defenses, and to resolve complex requests and critical issues.
Mentors, motivates and develops direct reports through effective goal setting, training, performance management and use of annual development plans.
Establishes a culture of dedication through visible accountability and recognition
Contributes to departmental strategic plans that align to corporate priorities and then develops tactical plans to support those strategic objectives.
Supports the expansion of payment services

Qualifications - External

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12+ years). Experience in clinical drug development and clinical trials process within the pharmaceutical and/or CRO industry is preferred.
5+ years of management responsibility
Leadership Skills

Knowledge, Skills, Abilities:

Capable of developing tactical plans with measurable objectives, timelines, and outputs
Capable of working independently and exercise independent judgment to achieve delivery to plans and objectives
Superior strategic thinking skills
Outstanding analytical skills to analyze cross functional data to resolve issues and mitigate risk
Effective leadership style, with concise, well organized oral and written communication
Outstanding interpersonal, negotiation, and problem solving skills to influence and persuade in order to promote ideas and proposals
Outstanding collaborative and relationship building skills to drive operational execution
Capable of motivating the team and foster a culture of opportunities to reach departmental and team objectives
Extremely efficient, well organized and demonstrate a strong attention to detail
Significant expertise in budgets, projects and