Claims Handler - Manchester, United Kingdom - Vermelo RPO

Vermelo RPO

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Claims Handler

Role Purpose:
To pro-actively handle a portfolio of motor claims (including bodily injury and credit hire cases).

Key Responsibilities:

Managing claims caseload (including bodily injury and credit hire claims), in accordance with the Markerstudy claims philosophy, claims handling procedures and service levels.
Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits.
Ensuring compliance with all regulatory requirements (including "treating customers fairly" principles).
Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation.
Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis.
Developing and maintaining effective relationships with colleagues and business partners.
Proactively managing personal training and development requirements.
Undertaking general claims tasks, as required.
Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly
Where applicable, to ensure that DPA, FCA, TCF and other regulatory requirements are met.

Key Skills and Knowledge:

Working knowledge of Motor claims handling to include Personal Injury, Credit Hire, Indemnity, Liability, Third Party risks and other associated heads of claim
Ensuring compliance with all regulatory requirements (including 'treating customers fairly'
Strong customer service and communication skills
Ability to manage and prioritise own workloads
Willingness to develop self and new skills
Ability to work with flexibility in a proactive claims environment
Good market knowledge
Good commercial awareness

Authority Limits

Claims handling limits rarely exceed £50k, although there may be occasions when this limit is extended to meet business requirements

Various locations available
Tunbridge Wells

Manchester

Chelmsford

Whitstable

Haywards Heath

Job Types:
Full-time, Permanent

Salary:
£20,000.00-£30,000.00 per year

Schedule: