Customer Service Advisor - Bedford, United Kingdom - Ascendant Recruitment

Ascendant Recruitment
Ascendant Recruitment
Verified Company
Bedford, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Salary:
£24k per year + Bonus + Benefits

Reference:

HQ
Customer Service Advisor

12 month fixed term contract

£24,000.00

Bedford


Our Bedford based client is looking for a Customer Service Advisor to support their busy Pensions Department on a 12 month fixed term contract basis.

You must be willing to work from the office.

The purpose of this role is to deal with the day-to-day call logging/customer services and administration of enquiries in relation to the Company's pension.

Your duties will include but are not limited to:
Answering telephone calls answering queries.
Assisting with the calculation and payment of benefits, referring non-standard cases to Management.
Processing work in accordance with documented workflow procedures.

To be successful in this role, you will need to:
Demonstrate a high level of attention to detail and accuracy.
Be IT literate and numerate.
Be able to work as part of a team.
Use your initiative in a fast paced working environment.
Possess strong interpersonal skills.
Have an excellent telephone manner.
Have attained a Grade C or above in Maths and English at GCSE/O-Level.
No previous pensions experience is required.
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