Retail Assistant - Monmouth, United Kingdom - Wye Valley Country Store Ltd

Description

Retail Assistant - Country Store

We are seeking a passionate and customer-oriented individual to join our team as a Retail Assistant in our busy country store.

As a Retail Assistant, you will play a vital role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks to ensure the smooth operation of the store.

Responsibilities:


Customer Service:

Greet customers with a friendly and helpful attitude, assist them in finding products, answer their questions about animal care, and provide recommendations based on their needs.

Product Knowledge:

Develop a thorough understanding of the products we offer, including horse & farm feed, pet food, toys, accessories, and grooming supplies, etc.

to effectively assist customers and make informed recommendations.

Sales:
Actively promote sales by upselling products, informing customers about promotions and discounts, and encouraging participation in loyalty programs.

Cash Handling:
Operate cash registers accurately, process payments, issue receipts, and handle returns or exchanges efficiently.

Stock Management:

Receive, unpack, and label merchandise shipments, restock shelves, and ensure products are neatly displayed and well-organized to enhance the shopping experience.

Store Maintenance:
Maintain cleanliness and tidiness throughout the store, including sweeping, mopping, dusting shelves, and cleaning display cases.

Assistance:
Assist customers with selecting appropriate pet care products, including food, bedding, and grooming supplies. Provide guidance on basic pet care.

Team Work:

Work with other team members to achieve store goals, assist with stock management, and participate in staff meetings and training sessions.

Requirements:

• Previous retail experience, preferably in an animal-related environment.
• Excellent communication and interpersonal skills.
• Passion for animals and knowledge of common animal care practices.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Flexibility to work weekends and holidays as needed.
• Basic computer skills for operating point-of-sale systems and stock management software.

Join our team and embark on a rewarding career where you can make a positive impact on the lives of pets and their owners every day


Job Types:
Part-time, Permanent


Pay:
From £11.50 per hour


Expected hours:
per week


Schedule:

• Day shift
• Weekend availability

Application question(s):

• An active interest in farming, agriculture, horses or country sports is essential to understand our business. Please let us know your interest/expertise.

Experience:

- retail: 1 year (preferred)


Work Location:
In person

Expected start date: 03/06/2024