Office Coordinator - London, United Kingdom - Flexioffices

Description

Flexioffices operates as a consultative service with a relationship-based brokerage approach, collaborating closely with clients to ensure the sourcing of the right workspace solution through our extensive access and platform across the market.

With a focus on building strong partnerships and understanding each client's unique needs, Flexioffices streamlines the process of finding and securing the ideal workspace, providing expert guidance and support every step of the way.

Emphasising flexibility, convenience, and strategic locations, Flexioffices empowers organisations to thrive in today's dynamic business environment while redefining the future of workspaces through innovation and client-centricity.

Trusted for our commitment to excellence and dedication to client satisfaction, Flexioffices remains a trusted partner in enabling businesses to succeed and grow.

The Office Coordinator is responsible for managing the day-to-day operations of the Flexioffices office, ensuring smooth functioning and efficient support across various administrative tasks.

This role involves welcoming visitors, scheduling meetings, providing administrative support to various departments, managing onboarding/offboarding processes, maintaining accurate records, and overseeing data entry projects to streamline processes.

Additionally, the Office Coordinator plays a key role in managing the CRM system, coordinating with external providers, and handling incoming calls to ensure effective communication within the organisation.

• Manage and welcome visitors to the Flexioffices office in a professional and courteous manner
• Schedule and plan meetings, as well as arrange travel requirements for staff members
• Provide office administrative support, including proactive customer service, Health and Safety compliance, office management of stationary, and other related tasks
• Facilitate onboarding and offboarding processes, including equipment, access, systems setup, and any onboardingrelated activities or gifting
• Perform general administration tasks such as updating the HR platform and maintaining relevant documents
• Oversee ongoing data entry projects aimed at streamlining processes and updating the CRM system
• Manage the Business Centre inbox, handle incoming requests, and ensure timely responses
• Update listings, images, and building centre approvals via the CRM system, ensuring accuracy and completeness
• Enhance listings and identify upselling opportunities to maximise account potential
• Reassign and arrange leads to the appropriate sales consultant based on availability and division allocation
• Manage the telephone system and coordinate with providers to address any issues affecting business operations
• Answer incoming calls and direct them to the appropriate staff member, ensuring seamless communication flow
• Utilise messaging services to manage and issue messages to the relevant team members when necessary
• Coordinate CRM updates and log any issues with the CRM provider to ensure smooth functioning of the system

• Business administration and/or office management
• Proven experience in office administration or similar role
• Strong organisation skills with the ability to multitask and prioritise tasks efficiently
• Excellent communication and interpersonal skills
• Attention to detail and accuracy in data management
• Ability to work independently and as part of a team
• Problem solving skills and ability to handle multiple tasks simultaneously
• Knowledge of Health and Safety
• Prior experience in customer service or sales environment

• Competitive salary
• Annual end of year bonus based on company performance.
• 33 days annual leave (inc. of all bank holidays)
• Access to onsite Gym
• Fully paid training opportunities
• Employee Assistance Programme
• Season Ticket Loan
• Regular socials, partner events and team gettogethers and trips
• Enhanced pension package
• Supportive teamoriented culture across organisation