Administrator/Bookkeeper - Norwich NR RR

Job summary

We are looking for a detail-oriented and organised Administrator/Bookkeeper to join our team at Blofield Business Centre and Whatever Storage. This is a part-time, on-site role combining administration, reception, customer service and bookkeeping tasks.

Responsibilities

• Front desk/reception duties
• Answering calls, emails and customer enquiries
• Handling storage enquiries, quotes and bookings
• Document management and general administration
• Supporting tenant onboarding and contracts
• Carry out day-to-day bookkeeping activities, including accounts payable and receivable.
• Complete bank reconciliations and ensure all financial records are accurate and up to date.
• Assist with VAT preparation and maintain organised financial documentation.
• Use accounting software (Xero, QuickBooks, or Sage) to process transactions, update ledgers and generate reports.
• Maintain well-organised records of invoices, receipts and supporting documents.
• Greeting visitors and tenants
• Helping customers with storage enquiries
• Providing friendly, helpful support
• Working closely with the Business & Facilities Coordinator

Qualifications

• Strong administration experience
• Confident communicator (phone, email, in person)
• Good IT skills (Microsoft Office/email systems) and ability to learn new software
• Organised with good attention to detail
• Positive, friendly, customer-focused
• Bookkeeping experience, qualified or studying AAT
• Experience in Xero/Sage/QuickBooks
• Experience in property/facilities/self-storage

Job description