Practice Management Administrative and Support - Chesterfield, United Kingdom - BRM Solicitors

BRM Solicitors

Verified Company

Chesterfield, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are seeking a Practice Management Administration and Support Assistant to work in a busy law firm based in Chesterfield and Sheffield.

The role will consist of but not limited to

Collecting, opening, and distributing morning post and post received during the day.
Prompt distribution of messages and deliveries around the office during the course of the day.
Organising and preparing the post in readiness for post office collection, including online recording.
Hand deliveries where needed.
Delivery and transportation between offices as an when required.
Bulk photocopying and scanning for directors, executive directors, fee earners and members of staff.
Credit Control and debt collection support for the firm including client contact, correspondence and liaising with third parties where required.
Binding documents.
Checking and ordering of stationery supplies for Chesterfield office.
Physical archival and retrieval of files in accordance with the firm's procedures for both offices.
Closing and archiving files on the system.
Reception cover during breaks, lunchtimes (1hour 30 minutes each day) holidays and sickness etc.
Greeting Clients, showing them to meeting rooms.
Talking to clients on the telephone and assisting them with enquiries.
Dealing with client queries through reception including copying client documents, taking ID etc.
Arranging catering for internal and external meetings including preparing rooms for meetings.
Opening and locking of fire exits each day.
File auditing and ensuring remedial action is undertaken within the timeframe required.
Assisting the practice manager with administration and firm compliance tasks.
Allocation and organisation with the practice manager of mandatory training and maintaining central records for all staff members.
Induction and providing initial PMS training, phone training, client onboarding for all new starters.
Liaison with external providers and suppliers.
Input and report on central record of Client Satisfaction Questionnaires.
Maintain risk register in conjunction with COLP and Practice Manager.
Other duties as and when required to ensure the smooth running of the office administrative.functions in chesterfield
Providing cover in Sheffield office for reception to cover holidays and work as and when needed.