Hospitality Supervisor, Stadium of Light - Sunderland - Delaware North

    Delaware North
    Delaware North Sunderland

    43 minutes ago

    Description

    OverviewThe opportunity Delaware North UK is hiring casual Hospitality Supervisors to join our eager and collaborative team at the electric Stadium of Light, in Sunderland, Tyne and Wear. As a Hospitality Supervisor, you will be supporting the Hospitality Manager with leading teams and operational strategy, leading team collaboration to deliver first-class guest dining experiences. Your hospitality passion will shape team dedication and be the driving force behind outstanding services for our guests. This role offers the chance to work in an incredible setting and to lead energetic and diverse teams.

    Responsibilities

    Collaborate with the Hospitality Manager and teams to assist in training new team members, leading a strong hospitality frontline, and promoting excellent guest service.

    Elevate the guest experience, delivering top-tier service and satisfaction.

    Support in the efficient handling of guest enquiries.

    Effectively support operational excellence, including inventory, staffing, and performance metrics.

    Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence.

    Qualifications

    Experience supervising and leading large hospitality teams

    Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments

    Skills in written and verbal communication, teamwork, organisation, strategic thinking, and multitasking in a fast-paced environment

    What We Offer / Benefits

    Competitive weekly pay

    Flexible hours, choosing part-time shifts that suit your lifestyle, including evenings and weekends

    Free meal every event day

    Experience in a dynamic workplace hosting major national and international sporting events and concerts

    Opportunity to work at notable venues with a growing hospitality team

    Pay: The expected pay for this role is £14.58.

    #J-18808-Ljbffr


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