Senior Health Advisor - London, United Kingdom - LCW UCC

LCW UCC
LCW UCC
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

General Duties:
Act within the limits of your competence and authority (GEN63), i.e. work to CDSS competencies and adhere to local protocols and procedures.

Make sure your actions reduce risks to health and safety (PROHSS1) by maintaining a tidy office/call centre at all times, cleaning equipment before use and supporting the maintenance of equipment by reporting any faults as per local procedures.

Adhere to health and safety policies and report incidents and risks identified through Datix or via line manager.

Comply with legal requirements for maintaining confidentiality (CHS169) by maintaining strict confidentiality of all issues concerned with the service. Adhere to requirements of the Data Protection Act 1984, information governance and Caldicott Principles. Promote the rights and diversity of individuals (SCDHSC311).

This includes promoting the capacity of individuals to exercise their rights and responsibilities and promoting a culture which values and respects the diversity of all individuals.


Monitor your own work practices (GEN23) and undertake reflective practice ensure continuous improvement and that local targets and performance indicators are met.

Ensure you remain up to date with new information and system changes. Ensure personal fitness for work (GEN1) presenting a positive image of self and the organisation.

Maintain professional conduct including appearance at all times Developing Others:

Undertake coaching or mentoring (LSICM05) with new health advisors to support them in the IUC / NHS 111 call centre and their use of CDSS.

This could include delivering CDSS training to new health advisors. Provide supervision to other individuals (GEN35) including peers, health advisors and service advisors to support their ongoing development.
More jobs from LCW UCC
See all jobs of LCW UCC