Sales Administrator - Chinnor, United Kingdom - RME Consultants

RME Consultants

Verified Company

Chinnor, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

RME Consultants are working with a business in the Chinnor area to find a Sales Administrator to join their growing team. Are you a team player who has previous office based experience? THIS ROLE OFFERS CAREER PROGRESSION

Role:
Sales Administrator

Salary:
£25,000 - £26,000 per annum

Working Hours:
Monday - Friday, Full time office based

Contract:
Permanent

Location:
Chinnor, Oxfordshire

Main Duties for the Sales Administrator:

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Oversee and manage the main mailbox, promptly addressing customer inquiries, order requests, and delivery inquiries
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Process customer orders accurately and efficiently, ensuring thorough documentation and system entry
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Handle inbound customer quote requests, coordinate pricing with the Sales Team, and promptly send quotes to customers
:

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Manage tasks related to support actions following Regional Sales Managers' visits, including order processing, query resolution, sample sending, and pipeline management
:

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Set up special customer prices and new customer accounts, ensuring smooth onboarding
:

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Process inbound sample requests and coordinate follow-up by the Sales Team:

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Manage customer merchandising requests through the Sales Support pipeline
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Track and update customer delivery statuses, promptly addressing any issues or delays
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Provide professional assistance to customers via inbound calls, addressing questions and concerns courteously
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Maintain comprehensive product knowledge to effectively assist customers and provide accurate information
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Document all customer interactions accurately in the CRM system
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Prepare customer price lists and manage personal task lists to ensure timely completion of daily tasks
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Support the Head of Customer Success with ad-hoc tasks to enhance the overall customer experience.

Experience required for the Sales Administrator:

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Exhibit a pleasant telephone demeanour and outstanding communication abilities, adept at expressing ideas clearly and engaging customers in conversation
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Demonstrate robust organisational and time-management proficiencies to efficiently manage multiple tasks, prioritise responsibilities, and meet deadlines
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Embrace a proactive mindset, showcasing a willingness to learn, adapt, and navigate unexpected challenges
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Showcase genuine enthusiasm and dedication for their role, our brand, and the array of products we offer
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Maintain a customer-centric approach, striving to comprehend and fulfil customer needs while delivering exceptional service and support
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Possess exceptional administrative skills, driven by a commitment to quality and meticulous attention to detail
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Collaborate seamlessly as an integral team member, acknowledging the importance of teamwork and providing assistance to colleagues as necessary.

COMG

Job Types:

Full-time, Permanent

Salary:

£24,000.00-£26,000.00 per year

Schedule: