Dispensing Opticians - London, United Kingdom - Sunglass Hut
Description
DISPENSING OPTICIANS
Being part of
EssilorLuxottica means being part of a passionate international and diverse community of 190,000 individuals working towards a common mission, help people "to see more, be more".
With a global presence in more than 150 countries, an incredible heritage, and a fascinating vertical integrated business model, EssilorLuxottica offers endless development and career opportunities worldwide and learning possibilities at every turn.
Together, we make a brighter future.Born in 1971,
Sunglass Hut started as a small family business running a kiosk in a Miami mall.
After 50 years and over 3,000 stores worldwide, we're celebrating where we've been and where we're going - bringing that same family feel and welcoming spirit as the very first kiosk to our stores today.
Responsabilities
As a dispensing optician you will dispense and fit spectacles and other optical aids, working from the prescriptions written by optometrists.
In addition, you will also advise patients on how to wear and care for their spectacles and their contact lenses.
You will act as an ambassador for Sunglass Hut ensuring every customer is welcomed into the store and to ensure their expectations are exceeded throughout the customer experience.
Major Duties & Responsibilities
- Deliver excellent customer service and demonstrate a high degree of professionalism
- Coach assistants to consistently deliver effective selling behaviours resulting in high customer engagement
- Interpret optical prescriptions written by optometrists or ophthalmologists
- Give advice to patients on lens type, frames and styling
- Fit contact lenses and give advice on their care and use
- Take frame and facial measurements to ensure correct fit and positioning
- Advise partially sighted patients on the use of low vision aids
- Advise patients when adjustments or repairs to spectacles are needed
- Select, manage and order a range of optical products
- Order lenses from prescription houses
- Check lenses on delivery to ensure that they meet the required specifications
- Arrange and maintain store displays
- Liaise with sales representatives from vision care product suppliers
- Supervise and training trainee dispensing opticians
- Recruit and oversee the professional development of staff
- Keeping accurate patient and business records
- Perform core administrative functions
- Network effectively with internal and external stakeholders
- This is not an exhaustive list of duties, and you may be requested to perform any other duties deemed reasonable by your line manager
Knowledge and skills
- Highly adaptable
- Computer Savvy
- Strong communication & listening skills
- Customer service skills
- Interpersonal skills
- Organised
- Negotiating & influencing skills
- Coaching skills
- The ability to deal with scientific and mathematical information
- Accuracy and attention to detail
- Practical skills with the ability to handle special equipment
Job Types:
Full-time, Permanent
Schedule:
- 8 hour shift
- Weekend availability
Work Location:
In person
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