Serious Incident Investigator - Basildon, United Kingdom - NELFT NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

We are looking to appoint an Investigating Officer in the serious incident team who is passionate about high quality care.

An opportunity to join the team, gain an experience in reviewing care, engaging with people/or family affected by serious incidents.


The post holder would be expected to work autonomously and expected to have excellent time management skills and experience at working at all levels within a large organisation.

You will be able to negotiate in difficult, sometimes emotionally charged situations and achieve positive outcomes.


  • Responsible for ensuring compliance with all statutory reporting requirements
  • Plan and organise the investigation into serious incidents and other incidents and adjust plans or strategies as necessary with the support and direction of the Head of Serious Incidents and Complaints
  • When a Chair has been appointed to chair a panel, will convene a suitable investigation team and work collaboratively with the chair.
  • When convening a panel, the post holder will prepare, provide all relevant information, lead the process of investigation and delegate tasks as necessary.
  • Work autonomously as the lead investigator or, where necessary, work as the inquiry manager in conjunction with colleagues and escalate identified risks to the Head of Serious Incidents and Complaints
  • Identify and review all sources of information in relation to the incident under investigation and use analytical skills to identify the care and service delivery problems. The information may include paper and electronic records, witness statements, liaising with stakeholders, service users and their families or carers.
  • Ensure consistent approach to the support of staff involved in coroners inquests
  • Conduct team reviews and ensure this provides an opportunity for the team to contribute to the findings of the final report. Team reviews will be conducted in line with the Being Open principles
Probationary Period

Starting with NELFT

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust.

All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment.

As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes.

The induction will be held at our head office in Rainham, Essex.

High Cost Area Supplement

This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (with a minimum of £1,136 to a maximum of £1,915)

COVID-19 Vaccination

We continue to encourage all staff to ensure that they have been double vaccinated and received their booster.

We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.

Please see the attached job description and person specification for further details on the vacancy.

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