Sales Support Coordinator - Loughborough, United Kingdom - Perseus Group

Perseus Group
Perseus Group
Verified Company
Loughborough, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Perseus Group is the parent company of Catalyst Computer Systems


Sales Support Coordinator
Catalyst Computer Systems Ltd Mountsorrel, England, United Kingdom (On-site)


Company Overview
Catalyst Computers Systems Ltd supply a dealer management system aimed primarily at the motorcycle, caravan and agricultural industries.


We help Dealers manage all areas of their business operations from parts and service, through to sales and finance, with innovative solutions to achieve their business objectives.


Job Overview
Initially office based, with option to move to a hybrid role. You will be a key member of the sales team. Owning sales tasks, contacting customers, providing support and proactively contributing to the sales achieved by the sales team.


Key Responsibilities

  • Point of contact for Account and Business Development Managers including other departments
  • Review all sales tasks and complete owned tasks
  • Maintain an acceptable sales response time by following up enquiries and leads promptly
  • Handle all inbound sales calls, record details, generate sales orders, proactively follow up on calls to customers
  • Responsible for producing/providing input for sales reports: Daily Margin, monthly, and quarterly reports as well as other ad hoc reports when required
  • Contribute to maintaining accurate CRM system updates using Salesforce and our inhouse system
  • Responsible for sales administrative tasks including quotations and driving sales opportunities
  • Gain an understanding of our customer base to enable efficient resolution of their enquiries
  • Work with other departments and build sustainable relationships through open communication.
  • Maximise our recurring revenue by ensuring that maintenance fees are accurately applied to quotations and contracts where applicable.
  • Produce and maintain sales documents and files
  • Play an active role in sales meetings.
  • Occasionally visit customers and attend trade shows with the rest of the sales team
  • Provide cover for admin staff in other departments as required
  • Become involved in adhoc tasks as required.

Who you are:


Essential - Good level of competency in Excel as well as being competent in Word, Outlook, and PowerPoint


Essential - An administrative focus or background in a sales environment


Essential - Strong attention to detail


Essential - Highly organised with the ability to prioritise and manage workload


Essential - Resourceful and effective, even when things are complicated and uncertain


Essential - Experience within a dynamic, fast-paced organisation


Essential - Excellent reading, writing and oral proficiency in the English language


Desirable - High level of numeracy with the ability to collate figures and build regular sales reports


Desirable - A level or equivalent experience and skills required


Desirable - Previous experience within a software company is an asset


Desirable - Experience with CRM systems is an asset


Desirable - Knowledge of hardware (PCs, Servers) and software systems and how they work


Suitable for someone who
Is confident and has a charismatic personality with a customer focused approach to work. Strong sense of ownership, initiative and accountability for work. Works effectively on their own initiative and can engage with others. Strong attention to detail. Good communicator both verbally and in writing. Enjoys working as part of a small team with shared goals and an ambition to grow within the role.


Competencies

Communication - You can effectively communicate with people at all levels both internally and externally


Effective - You can work both independently and collaboratively to achieve your goals


Precise - You am accurate in your communication and exact in your delivery


Tenacious - You ensure that all tasks on a project are seen through to completion


Credible - You know what you're talking about and can back this up with evidence


Positive - You convey an optimistic and confident approach to situations


Interested - You want to learn more about what you and the company does


Committed - You do what you say you'll do; people can count on you


Respectful - You treat colleagues and customers with deference and respect


Collaborative - You work well with others to get the desired outcome


Job Types:
Full-time, Permanent


Salary:
£25,000.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Life insurance
  • Onsite parking
  • Private medical insurance
  • Profit sharing
  • Referral programme
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Application question(s):

  • Do you have a good level of competency in Excel as well as being competent in Word, outlook and Powerpoint?
  • Do you have experience within a dynamic, fastpaced organisation?
  • Do you have previous experience within Sales?
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