Medical Secretary - Worthing, United Kingdom - Broadwater Medical Centre

Broadwater Medical Centre
Broadwater Medical Centre
Verified Company
Worthing, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

JOB TITLE Medical Secretary


HOURS OF DUTY hours per week - (job share would be considered)


RESPONSIBLE TO Secretarial Team Leader, Practice Manager and thereafter the Partners


JOB LOCATION Broadwater Medical Centre, Worthing


Job Summary

  • To provide full secretarial cover for doctors
  • To process all requests for insurance reports, employment reports, Police Statements, completion of private forms and solicitors requests for copies of notes. To monitor payments for private work. Uploading forms to third party company for processing.
  • To provide cover for colleagues for holidays and sickness
  • Essential to have previous medical secretary experience and experience of Microsoft Office and Excel

SPECIFIC DUTIES

  • To make hospital appointments and bookings as required
  • Chasing hospital results and appointments as appropriate
  • To take incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries
  • To Process all requests for medical information from insurance companies, employers, foster care agencies and any other third party
  • Process requests from solicitors for copies of patient notes
  • Deal with any telephone or patient queries regarding all of the above
  • Ensure that patient consent is in place before processing requests for
patient information

  • Uploading of private medical report requests to third party company for processing
  • Postholder must have previous medical secretary experience.

Confidentiality:


In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.

They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

  • In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Personal/Professional Development:

The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members

  • Communicate effectively with patients and carers
  • Recognize people's needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate

Job Types:
Full-time, Part-time, Permanent


Expected hours:
per week


Benefits:


  • Company pension
  • Free flu jabs
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • Overtime

Work Location:
In person

Application deadline: 22/03/2024


Reference ID:
MedSec

Expected start date: 22/04/2024
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