Housing Assistant - London, United Kingdom - Ealing Council
Description
Job description
The Resident Services Team is responsible for managing 17,000 council homes across 6 localised hubs across the borough where staff will provide a generic holistic housing service to residents; tailoring that service to meet the individual needs of the customer.
Working in one of the hubs, you will provide a high-quality customer orientated housing management service to residents across a range of tenures.
You will be responsible for being the first point of contact for residents and supporting the Neighbourhood Housing Team as well as carry out day to day administrative tasks to provide a first class service to residents.
This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role.
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