Passenger Assistant - Lambeth, United Kingdom - London Hire Group

London Hire Group

Verified Company

Lambeth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_Are you looking for a rewarding role focussed on helping others?_
- _Do you want to make a real difference?_
-
If so, we have the role for you_

About Us...
London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator's licence regulations.

We have built our service around principals and process that are recognised as industry standards.

We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.

Duties & Responsibilities...

Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
Ensure any wheelchairs are correctly located and secured using suitable equipment.
Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
Communicate with passengers and clients in a patient, informative, nonpatronising manner.
Report late running and incidents in line with depot processes.
Ensure the vehicle allocated is always secure whilst in use.
Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.

About You...

You should demonstrate a sound understanding of disabilities.
Able to deliver the service with a patient and levelheaded attitude.
Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
Excellent verbal and written communication.
Great attention to detail and able to complete records clearly and accurately.

The Role...

Starting pay rate of £11.95ph.
Contracts starting at 16 hours per week, worked on a splitshift basis covering AM and PM transport.
Termtime only, with a full statutory annual leave entitlement of 5.6 weeks (inclusive of 5.6 weeks) paid in addition to the working weeks.
There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
Salaries are prorata you will receive payment every month of the year (even in nonworking periods)
Access to our Employee Assurance Programme.
Automatic enrolment in our pension scheme after three months service.