Customer Service Support for Professional Services - West Midlands, United Kingdom - Progressis

Progressis

Verified Company

West Midlands, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Role- Customer Services Jobs- Contract Type- Perm- Location- West Midlands- Salary- £20,000 - £25,000- Date Added- 30/11/2023- Date Expires- 28/12/2023- Industry- Professional Services, Sales
Hybrid, full-time permanent position offering £20,000 - £25,000 per annum depending on experience.

An exciting opportunity to work for a nationally recognised company as part of their Customer Service Team has become available Based near Birmingham, the successful applicant will be aiding the Senior Sales Manager to support both new and existing businesses, working closely with customers, suppliers and the Sales Team.
Key responsibilities of the role would include:
Supporting and handling customer queries, chasing suppliers to resolve these queries, and escalating any customer complaints
Data entry and validation, ensuring data is appropriately saved and kept uptodate
Administrative duties, including effectively and efficiently storing documents on the company's administrative systems and portals
Keeping track of the registration report; communicating and resolving queries
Maintain regular contact with customers, ensuring they receive an outstanding service

Prospective applicants must be adaptable and flexible, able to prioritise and work to deadlines, have excellent communication and customer-facing skills, and thrive working as part of a team. Previous customer-service experience and familiarity with CRM systems is also desirable.

The company offers excellent benefits, with the opportunity for flexible working working from home one day per week as well as career development opportunities.

Katie Bard is acting as an employment agency for this job listing.