General Operative - Norwich, United Kingdom - Pearson Hydraulics Ltd

Pearson Hydraulics Ltd

Verified Company

Norwich, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1)
OVERALL PURPOSE OF THE JOB
Responsible for providing administrative support to Site engineer and general support to the wider business.

2)
REPORTING RELATIONSHIPS
Assistant Branch Manager / Branch Manager

3)
KEY RESPONSIBILITIES

Administration
Accurately record and maintain site reports as required liaising with colleagues, customers, and suppliers.
Assist with creation of BOMs and production kits.
Record customer enquiries, source parts, and prepare quotations.
Carry out stock take / stock rotation as needed.
Goods Processing
Carry out customer deliveries/collections.
Organising shipping with various carrier online portals.
Moving and stacking goods for collection.

General Responsibilities

Compliance with security procedures.
Understanding of H&S policies and procedures.
Maintain warehouse cleanliness.
Provide support to hose assembly.

4) JOB DIMENSIONS / SCOPE
Responsible for the trade counter, logistics and general warehouse operations. Plus allow site engineer to focus on primary tasks.

5)
KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED

Experience in a customer facing role is preferred but not essential.
Experience working in a warehouse retail environment.
Valid forklift (FLT) license and experience advantageous but training can be provided.
Basic Knowledge of Microsoft 365 suite
Full UK Driver's license.

6)
RELATING TO PEOPLE INTERNALLY

Branch Manager
Assistant Branch Manager
CSRs

7)
RELATING TO PEOPLE EXTERNALLY

Customers
General Public

8)
KEY COMPETENCIES / CAPABILITIES

Excellent customer service and attention to detail.
Capable of working to deadlines in a fastpaced environment.
Ability as part of a team, as well as individually using initiative.
Ability to be flexible and respond to changing situations.
Good organisational skills.
Punctual and reliable.

9)
ADDITIONAL INFORMATION
Van deliveries when required.

Training will be provided where appropriate to operate any machinery.

Proposed hours:
09:30-15:00 (5 hours a day)