Front of House Administrator - London, United Kingdom - RCOG - Royal College of Obstetricians and Gynaecologists

RCOG - Royal College of Obstetricians and Gynaecologists

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

About the role
We have an exciting opportunity for a Front of House Administrator position to join our team.

This position is based in the Buildings & Guest Services Team and answers to the Director of Buildings & Guest Services.

This a high profile customer facing role and you will be the first point of contact for all staff, tenants and visitors entering the premises.

Responsibilities:

Reception: Be the welcoming face of RCOG, greeting all visitors, contractors, and handling general inquiries. Efficiently manage switchboard calls and maintain a tidy and professional reception area.
Administration: Provide administrative and operational support, including crosscharging information, purchase orders, and inventory maintenance. Assist in organising internal and external events and supporting the Events and Catering Contractor.
Safety and Health: Follow risk assessments and collaborate with the security team to ensure a safe environment for all.
Facilities Management: Oversee the Building Management System, manage the post room, and update the helpdesk for maintenance contractors. Assist with routine building checks and reactive maintenance tasks.

About you
We are looking for a motivated and proactive individual with a passion for exceptional customer service and efficient administration with:

Experience in a direct customer-facing role
Confident user of MS Office Suite and familiarity with office equipment
Excellent verbal and written communication skills
Exceptional organisational and timemanagement skills
Good arithmetic skills and basic maintenance skills
Ability to work under pressure and maintain confidentiality.

Our culture and benefits
As a key member of the team, you will be located in our offices in London Bridge.

We offer a friendly, values led working culture with an excellent benefits package that includes:

Agile and flexible working
25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
Up to 10% employer pension contribution after probation
Enhanced occupational Maternity, Adoption, and Shared Parental leave policies
Interestfree bike, season ticket and technology loans after probation
Tailored Learning and Development and study leave
Affinity staff networks
Free lunch (onsite only)
Employee Support Service counselling
Life Assurance Scheme
Lifestyle discounts