Hire Administrator - Lingfield, United Kingdom - Portakabin

Portakabin

Verified Company

Lingfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you highly organised, a self-starter, creative, confident, and reliable? Positive and upbeat? Experienced in customer service and administration? Are you looking for a supportive and positive environment to work in?

Did you answer 'Yes' to the above questions? Great - we have brilliant news for you An opportunity has arisen for you to join us at Portakabin.

We are looking for a customer focused
Hire Administrator to join our Commercial team in Lingfield on a fixed term contract ending in June 2025.

Your role will be to provide administrative support to the company's hire business, by undertaking a variety of tasks to support the smooth operation of the business.

Reporting to the Business Manager you will develop, promote and maximise profitable business opportunities within the hire division by providing commercial and administrative support and ensuring high levels of service delivery.

The role requires strong IT skills allowing you to effectively use internal systems, ensuring customer information is kept up to date and systems are aligned.

Role Details

Salary: £27,000 £30,000
Role based: Lingfield
Contract type: FTC ending June 202
Annual leave: 25 days annual leave plus bank holidays

Role Responsibilities

To achieve the hire orders as determined by the KPI's for your building service
Operate an internal customer care programme for internal customers
Foster and develop strong client relationships to ensure a quality service.
You will respond to internal client enquiries and generate orders, preparing quotations and drawings to our client's requirements.
Using systems, including CRM you will ensure client information is accurate, providing statistical information when required.
Effective communication with both clients and internal teams will be essential to ensure excellent levels of service, along with communication to subcontractors to obtain proposals for quotations and to ensure performance and quality standards are met with regard to planned maintenance, rectifications.

Benefits & Opportunities

Option to buy 5 days of annual leave
Working flexibly principles to be discussed openly at interview stage
Contributory pension
Commission
A chance to give back to your community with an annual Volunteering Days
Cycle to work scheme
UK Eyecare vouchers
Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays)
There is also great opportunity for career progression within Portakabin

We are looking for someone who:

Can establish good relationships with customers and staff, building effective networks.
Has strong administrative experience in a customer service environment.
Is dedicated to the customer experience and satisfaction
Listens, consults others, and communicates proactively.
Accepts and tackles demanding goals with enthusiasm.
Has a good level of Literacy and Numeracy competency
Has a solid understanding of various software packages including MS Excel and PowerPoint

Even if you do not match all of our 'ideal' criteria we would still be very keen to receive your CV as we love developing our people and may feel that you could be developed into this role.

About Portakabin

As innovators in the science of building, we provide modular buildings for hire and sale, as well as supplying refurbished buildings and construction site accommodation.

We deliver building solutions for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction.

Portakabin remains in the ownership of the York based Shepherd family and now employs more than 2,000 people across ten European countries.