Client Onboarding Executive - Manchester, United Kingdom - Altus Group
Description
Job Category:
Opportunity Awaits at Altus Group
Altus Group is looking for Client Onboarding Executives to join our busy sales team. We need resilient, goal-oriented representatives with experience helping people in either a customer service or sales environment.
- The role involves contacting our existing business clients so that you can support them through their online registration process as well as communicating efficiently with additional areas of the business.
- What's in it for you?
- Salary:
- Benefits
- Altus Group offers a range of competitive benefits including private medical insurance
- BUPA, a health cashback plan
- Simply Health, a "take what you need" holiday plan, familyfriendly policies, pension contributions, life assurance, season travel ticket loans and more.
- Environment
- Your wellbeing is just as important as your work. Our Manchester office has fantastic office facilities, chillout areas, pool tables and game consoles to help you clear your head and stay motivated
- Growth & Progression
- You will be partnered with a team leader for ongoing support and learning under the guidance of experienced managers, working closely with your leadership team to create a plan for your personal development.
- The Culture
- We're proud of our company culture at Altus Group. From rewards and incentives, remote team socials to dress down Friday, our welcoming teams at Altus strive to make our office a great place to work
- Training 2 weeks of classroomstyle training followed by ongoing support and 1to1 shadowing.
- Objectives of this Role:
- Assist clients in liaising with Valuation Office Agency, an executive agency of the government to complete the instruction process.-
- Communicate with the clients to gather key information-
- Communicate efficiently with internal stakeholders and surveyors to gather and process collated documentation.-
- Proactively manage a portfolio of clients and accurately update vital client information on our CRM database.-
- You will work closely with the Commercial Property Consultants, to ensure client requirements are met, and the client is onboarded.
- Who we are
- Altus Group is a leading provider of software, data solutions, and technologyenabled expert services to the global commercial real estate (CRE) industry. We are a single provider of endtoend CRE solutions empowering clients to make informed decisions and drive strategic growth.
- Over £2billion+ in savings to date and on average £4million+ per week for UK businesses
- No win, no fee service = never any upfront fees for clients
- Over the last 3 years, Altus has taken over 5 times more appeals to Valuation Tribunal than the next largest Rates Advisor
- Altus Group is fully regulated by the Royal Institution of Chartered Surveyors (RICS) and the Institute of Revenues Rating and Valuation (IRRV)
- Come realize your potential at Altus Group_
Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential.
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