Reception Manager - London, United Kingdom - Search Consultancy
Description
I am looking for a Reception Manager to join our exciting and ever-growing client on a permanent basis.The successful Reception Manager will be responsible for supervising and leading the team to provide 5* service to all visitors & clients.
You will also be responsible for the performance management and reviews for all direct reports.Key Responsibilities as a Reception Manager:
- Adherence to SOP's at all times
- Assist visitors and VIPs with any building tour
- Attend events when required
- Work closely with other departments to provide a seamless five star service
- To carry out other duties or responsibilities that may from time to time be assigned by your manager
- To lead by example at all times and be a Brand ambassador for the client
Key Skills required to be a successful Reception Manager:
- Experience on leading a team as Supervisor or Manager
- A passion for delivery of exceptional service.
- Excellent communication skills and confidence in dealing with a wide selection of people.
- A cando attitude and a positive, flexible outlook.
- Outstanding customer service skills, serving customers in a polite, friendly and professional manner.
- Exceptional eye for detail.
- Above all have a welcoming, friendly, reliable attitude towards the team and the customers.
- The ability to work as a team player and on own initiative.
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