Head of Growth - London, United Kingdom - Napo

Napo

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Napo:

Napo is a fast-growing Insurtech company committed to creating innovative & transparent products to help every pet owner keep their pets healthy and happy We are selling peace of mind and want people to know that Napo is synonymous with quality.

The pet insurance space has suffered from low quality and misleading products, and we want to ensure that all the Napo products are simple and have your back.

The final piece in the puzzle is providing everything people need to take great care of their pets.

Whether these are services such as behaviourist consultants, tools such as puppy training apps, or simply content, we aim to give pet owners everything they need to ensure their pet is happy and healthy for as long as possible.

The Role:

We currently have c30,000 customers (in our first 11 months of trading), and over the next couple of years, we're aiming to scale that to over 150,000.

We're looking for a customer obsessed, data centric and product-minded Head of Growth to lead our multidisciplinary Growth squad, which is comprised of engineers, designers, copywriters and CRM experts.

The squad focuses on generating new leads and turning them into Napo customers

You will be working closely with an Engineering Manager, a Product Marketing Manager, a Data Scientist and the Chief Product Officer on putting together a strategy to hit and beat Napo's long-term goals.

Responsibilities:

Set a strategy to identify, test and scale new lead gen channels.
Optimise existing channels to maximise the long term value for Napo.
Lead the day to day execution of the growth squad.
Work in close collaboration with Product Marketing, Design, Engineering and Data Science to ensure alignment.

Skills we think you need:

You can manage a diverse team of amazing people and constantly develop them.
You can leverage people around you to put together strategies based on data and bring focus to the team.
You can comfortably analyse and use quant and qual data to make decisions (roadmap, experiments.)
You have an eye for quality design and copywriting.
You're scrappy, very handson, and love to move the needle daytoday.

Experience that is important to us:

You have worked for a customer centric technology company.
You have identified and scaled lead gen channels that have measurably improved top line metrics.
You have managed a small high performing team of diverse skillsets.

What we offer:

Everyone is an owner at Napo; you will receive stock options on day
Flexible and remotefriendly work environment (for now, we would ideally love to have people in the office two days per week we have a friendly office in central London)
Flexible leave policy (25 days annual holidays + bank holidays) and we think you should get your birthday as a holiday.
Budget for personal growth and training
Some of our benefits:
BUPA health insurance
Pension scheme
Unlimited GP video consultation (free Babylon Health membership)

Our values:

Be candid and authentic.
We bring our true selves to work who we wholly are.
We are transparent and are not afraid to share information with each other good and bad news.
Trust and care for each other.
We trust each other to do the right thing.
We are not afraid to make mistakes, and we ask for help when we need it.
We encourage each other; when people struggle, we help them.
Do the right thing.
We are fair to our customers, and we care about the wellbeing of their pets.
When facing difficult decisions, we put ethics above profits.
We always act in the best interest of the company.
We are all owners and optimise for impact.
We are always looking for the most impactful thing to work on.
We take responsibility, and we're problem solvers hold yourself and others accountable.
Nothing is somebody else's problem; we are collaborative and always jump in to help where needed.