Customer Service Assistant - Heywood, United Kingdom - Your Trust

Your Trust

Verified Company

Heywood, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Advert

When you join Your Trust as a Customer Service Assistant you will be part of a charity based across the Borough of Rochdale that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.

What's in it for me?
As a Customer Service Assistant we can offer you:

Salary:
Band 2, £23,152 / £12.00 per hour (pro-rate for part time)

Hours: 23.0 hours per week

What will my role be as a Customer Service Assistant?
You will provide a professional, efficient and high quality service to customers of Your Trust.

This includes greeting customers and directing them to the appropriate service they require, being responsible for cash collection and reconciliation, promoting other services offered and ensuring up to date and accurate information is available at all times.

What do I need to have?

Qualified to GCSE Grade C / 4 or above in Maths and English
Experience of working in a reception or customer focused environment
Experience of dealing with customers
Friendly, outgoing person who likes to work with different clients
Ability to follow laid down procedures, work under pressure and without constant supervision
Good level of numeracy / literacy skills
Ability to work within a team with common objectives
Excellent communication; both oral and written and excellent interpersonal skills
Excellent time management skills

If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.

If you have any queries please call and quote the job reference number YT2424.