Senior Service Desk Analyst - Hastings, United Kingdom - Pearson Whiffin IT

Pearson Whiffin IT
Pearson Whiffin IT
Verified Company
Hastings, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

IT Support Analyst


We are looking for someone with a strong knowledge of Windows environments and exposure to SCCM to work as an onsite Systems Administrator dealing with incoming calls to the service team.

You will be expected to deal with initial troubleshooting, lookingto resolve issues and work with users.


The role will be working 8.30am - 5.00pm onsite with one week every 5 on a late working from 3:30pm - Midnight, however this will be remote working from home.


Required Skills and Experience:


  • Previous experience working in a fast paced support environment
  • Understanding of diagnosis and troubleshooting
  • Knowledge of Windows Server, Active Directory, and MS Office
  • Understanding of network concepts, protocols and standards.
  • Exposure to SCCM
  • Any formal certification will be an advantage.
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