Scheduling Assistant - Bristol, United Kingdom - Acorn Recruitment And Training

Acorn Recruitment And Training

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Acorn Recruitment is seeking Customer Service Scheduling Assistants in central Bristol with the opportunity to have a blend of home and office working.

Our client will be relocating to North Bristol in early 2023
The salary for this position is £26,000 to £28,000 per annum.
Holiday 26 days + bank holidays and free parking
37.5-hour week, flexible 8am - 4pm, 8.30am - 4.30pm or 9am - 5pm.
For the first 6 months whilst training you will work fulltime in the office.

You then have the option to work up to 3 days a week from home and the rest in the office.

Other specific duties will be:

Making outbound calls and responding to general customer enquiries according to the requirements of customer contracts
Liaising with the Business Support Manager regarding daily manpower availability
Scheduling/Programming of Field Operatives work
Dispatching of work to operatives using the most effective method
Arranging completion of short notice emergency work to appropriate field operative considering productivity, operational and customer service requirements
Provision of officebased support for all field staff

To be successful for the role of Scheduler:

You will have excellent customer care skills
Excellent communication skills and a confident telephone manner
Have a good level of numeracy and literacy
Superb IT skills with all Microsoft packages and the ability to learn new databases quickly
The ability to multi task accurately and at speed whilst prioritising your own work load
Precise administration skills
Be able to present the company positively at all times
You will receive industry recognised training

If you have experience in scheduling, appointment making, customer services, contact centre, call centre, utilities, smart metering, energy, administration, installation maintenance and repair, logistics or construction, I would like to hear from you.

Please get in touch with to register your interest, or to find out more
Acorn Recruitment acts as an employment agency for permanent recruitment.