Control Room Operator - Droitwich, United Kingdom - Elite Recovery Midlands Ltd
Description
Elite Recovery Midlands Ltd is a Droitwich based recovery company that also offers commercial truck and trailer repairs.Due to continued growth we are offering a position in the Control Team on days
The role consists of:
- Handling inbound and outbound calls to a variety of customers and understanding each customer's needs and wants
- Assist in decision making and deployment of jobs
- Operate vehicle tracking software
- Updating customers and dealing with enquiries
- Dealing with collections
- Ordering and receiving parts
- Previous experience in a similar role or office environment
- Previous training on Apex preferred
- Excellent communication skills
- Professional phone manner
- Punctual.
- Good geographical knowledge of the areas we cover
On interview, salary and working hours to be discussed.
Job Type:
Permanent
Salary:
From £26,500.00 per year
Benefits:
- Onsite parking
Schedule:
- Day shift
- Weekend availability
Experience:
- customer service: 1 year (preferred)
Work Location:
In person
Reference ID:
Controller
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