Travel Consultant - Welwyn Garden City, United Kingdom - Tate
Description
Job Title:
Travel Consultant (entry level) Salary: £21,500 per annum + circa £2000 bonus
Location: Welwyn Garden City (3 days in the office, 2 from home) Contract: Permanent, Full Time
Hours: Monday-Friday 9am to 5pm plus Saturday 9am-1pm on a rota basis
An exciting opportunity for an individual looking to kick start their career within the Travel and Tourism sector You may be an individual with a passion for travel, or perhaps you have completed a Travel and Tourism qualification and are now looking to put it into practice
This is a consultative role, offering first class customer service to your valued customers, converting initial enquiries to processing final bookings.
The Role:
- Provide expert advice and guidance to customers when selecting their holiday from a range of worldwide destinations
- Upsell and cross sell wherever possible
- Build strong customer relationships through excellent customer service
- Respond to prospective clients promptly
- Work closely and build good working relationships with the tour leaders
- Handle customer queries
- Occasionally attend trade shows and educations/UK trips
Skills/Experience Required: - An enthusiasm for travel
- Previous customer service or sales experience would be highly beneficial
- Excellent customer service skills
- IT proficiency
- Microsoft Office and quick to pick up new systems
- A love of the outdoors would be advantageous
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