Senior Underwriter - Birmingham, United Kingdom - The Benefact Group

The Benefact Group

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working hours:35 hours per week, Monday to Friday

Duration:
Permanent

Location:
Birmingham

Job ref:201207

About the role:

We have a fantastic opportunity to join our business
Ecclesiastical Insurance in
Birmingham.**This is an excellent opportunity for a property and casualty underwriter to further develop their underwriting expertise.

In the world of financial services,
Ecclesiastical treads a different path. Many businesses say they are different but
Ecclesiastical really is. We believe it is possible to do business differently whilst building a powerful movement for good.

Key responsibilities
***:

Develop, negotiate and profitably underwrite new/existing business within own authority and in line with Ecclesiastical strategy
Provide embedded underwriting support at partner and customer sites if required.
Plan, prioritise and manage individual work to deliver agreed objectives and meet SLA's to deliver exceptional customer service.
Act as referral point for the team providing coaching, training in an appropriate time frame
Use the appropriate method of communication (telephone, face to face) to support Ecclesiastical's right first time approach in order to maintain successful Internal and External relationships.
Act on individual audit results and agreed action plans within agreed deadlines to improve own performance
Understand and operate within regulatory framework and identify and escalate any risks to the business.
Identify complaints, act upon them and resolve in line with company policy.
Conduct audits and provide feedback, coaching and training as appropriate
Provide team manager support as and when required.
Manage a defined caseload
Actively expand personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (Inhouse training, CII, CPD)

Knowledge, skills and experience
***:

Minimum of 5 GCSE's including Maths and English at grade C or above or equivalent experience
Qualified Dip CII or commitment to achieve within an agreed timescale
Market, Industry and Company knowledge
A proven track record of delivering exceptional customer service
Appropriate IT skills (will be tested)
Strong verbal communication skills
Experience of acting as a coach within a commercial environment
Experience of effective stakeholder management within a commercial environment

What we offer
***:

A competitive salary
Flexible working
Competitive Group Personal Pension up to 12% employer contribution
Annual Bonus scheme
25
days annual leave plus bank holidays
A holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance

About us:

Committed to making a difference:

We think that people are looking for something worthwhile in a company beyond the workplace.

Our employees are encouraged to take at least one day a year to help a charity of their choice, offering practical and professional support, as part of our MyGiving programme.

Our staff know how to work hard but also how to enjoy themselves We pride ourselves on creating an appropriate work-life balance, valuing wellbeing, flexibility and being part of a team.